Secure Messaging
Encrypted, HIPAA-compliant messaging built right in — for providers and patients, on every device. Private chats, practice-wide alerts, and files, video & images, with email, SMS & push so nothing gets missed.
Included on every plan · No third-party apps
Drop & Share™
Send the resource, not a “log in and look for it.” Attach files and media right in the conversation — as easily as posting to social.
Personal at scale
Secure messaging that feels like a real conversation — without the cold, clinical tone, and without retyping the same thing all day.
One or everyone
The same inbox handles a quiet one-on-one and a practice-wide alert. You decide who hears it, based on your permissions.
Your inbox, your rules
Patients expect quick replies; you need real boundaries. Each team member controls exactly how, when, and through whom they’re reachable — no practice-wide switch required.
Never missed
You and your patients choose how you’re notified — so messages get seen without anyone living in the app.
Built for compliance
Messages are encrypted in transit and at rest — private by design.
Built to keep protected health information where it belongs.
No texting personal cell phones — it’s right inside your platform and app.
One secure channel for your patients and your whole team.
Works like a team
Team Message Notifications bring the right people into every thread — new messages jump to the top, with a red unread indicator and email & push for all incoming.
Set a target on any biometric and BodySite auto-messages a Kudos when a patient hits it — or an Oops when they slip — to the patient and your team.
Write an array of messages and BodySite sends one at random, personalized with the patient’s name — so automated never feels automated.
“The messaging feature is amazing — our patients have access to their nutrition coach outside of appointments, and to medical staff if they have a medical question. It lets us be more interactive without them having to call the office and wait for a callback. Patients really like the easy access.”
Alexandra Dubyak, NP · Body by AIM360
Part of the whole platform
Because messaging lives in the same platform as charting, scheduling, telehealth, and care plans, a question, a shared file, or an alert connects to the patient’s record — not a disconnected text thread on someone’s phone.
See the all-in-one platformBuilt for your practice
Stay in touch between sessions and keep clients accountable.
Answer questions and share resources between visits.
Coordinate protocols with patients and your care team.
All practices we serve · The complete all-in-one platform · Compare BodySite
Yes — messaging is encrypted and HIPAA-compliant, built right into the platform. There are no third-party apps and no texting from personal cell phones.
Text plus PDFs, videos, images, and links, using BodySite’s Drop & Share™ — attach media right in the conversation, as easily as posting to social media.
Yes — message patients, staff, or both. Who can send to whom is based on your permissions.
Yes — send individual messages, mass announcements, or practice-wide alerts to patients, staff, or a specific group.
By email, SMS, and push notification, with real-time alerts and unread message badges on both web and mobile.
Yes — use insert fields to drop a patient’s name into any message (even bulk sends resolve per-recipient), and save your most-used paragraphs as Message Snippets for one-click reuse. Snippets can contain insert fields too.
Yes — with the View All Messages permission and Team Message Notifications, chosen team members are alerted to every new patient message for shared inbox coverage. Each person also controls their own availability (away message), auto-reply, and message forwarding in Message Settings.
Start a free 30-day trial — every plan includes secure messaging, the native patient app, and the full engagement layer.
Explore the platform
Telehealth · Charting & AI scribe · Scheduling · Patient Education · Group Forums · All-in-one platform
