Custom Subscriptions are Here

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New in BodySite

Custom subscriptions are here!

Bill for anything — on your schedule, your terms. Not just platform access, not just a plan. A recurring charge for whatever you offer, built in a few clicks.

Until now, a “subscription” in BodySite meant one of two workarounds: create a monthly fee that also gated access, or stretch a care program to fake a billing length. Custom subscriptions end that workaround with a complete solution.

You pick any product or service from your catalog, set the terms, and let BodySite payments handle the rest. It’s pretty cool.

Three types, one builder

Platform, Plan, and Custom all run through the same builder now — you just choose what you’re charging for. Custom is the new one.

Platform

Charge for account access. Gates login.

Plan

Grant access to a program while subscribed.

Custom NEW

Bill for any product or service you offer.

Set it up exactly how you bill

Amount, frequency, an optional trial, an upfront downpayment, when it recurs, and when it ends — all in one place, with a plain-language summary that updates as you build.

Creating a custom subscription
Monthly coaching
1:1 monthly check-in
Change
Recurring amount
$75
Frequency
Monthly
Downpayment
$200
Free trial
14 days
Billing day: the 1st of each month · first partial period prorated
Ends: until cancelled
Summary
Ryan is charged a one-time $200 downpayment up front. After a 14-day free trial, billing of $75 every month lands on the 1st of each month (the first partial period is prorated) and continues until cancelled.
Preview
Take payment now
Create & Send
One builder — trial, downpayment, billing day, and end date, with a live summary.

Bill for anything — from your product/service catalog.

Any cadence — weekly, monthly, quarterly, annual.

Free trials — delay the first recurring charge.

Upfront downpayments — collect a deposit at signup.

Bill on signup or a set day — e.g., the 1st, prorated.

End when you choose — until cancelled, after N payments, or on a date.

Send it — or start it right now

When it’s ready, you choose how it begins. Create the subscription and email the patient a link to enter their own payment and activate — or, if you have a card on file (or the patient’s right in front of you), take the first payment on the spot and start it immediately.

✉  Send to patient

We email the patient a link to review the terms and enter their payment to activate.

💳  Take payment now

Charge a card on file — or enter one — and it starts immediately.

Monthly coaching
A one-time $200 downpayment is charged when it starts. After a 14-day free trial, $75 every month is billed until you cancel.
Start subscription
What the patient sees to activate — whether you email it or start it in the office.

Your cancellation terms, enforced

Require advance notice to cancel — you set the window and the wording. Patients see it at signup and again when they hit cancel, along with your phone number, and the upcoming payment still runs. Then set it once and step back: BodySite holds the subscription open through your notice period, lets the final scheduled payment go through, and closes it out on the day it’s due — automatically, no cancellation math on your end.

“Cancellations require 30 days’ notice. If you cancel, your next scheduled payment will still be charged before your subscription ends. Questions? Call us at (555) 123-4567.”

Coming next

Packages. Bundle several things — sessions, labs, a program — into one offering and sell it as a one-time charge, a subscription, or a payment plan, with sessions that count down as they’re used. It’s the next step, and custom subscriptions are the foundation it’s built on.

Log in and create a subscription

Open Billing & Payments on any patient, tap Subscriptions, and try it.

if you’re not using BodySite, try it free for 30 days today.

The Modern Practice Operating Platform is Here
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