Enhancing the Patient Experience: Treatment Plans, Memberships and Recurring Revenue Streams
Kelly Engelmann, FNP-BC, MSN, MSMS, FAAFM, ABAAHP and Lori Esarey, MS, APRN-C, CS, ABAAHP, FAARFM, members of A4M and co-founders of Synergee Connect, joined ADigital Health, powered by BodySite, to discuss the following in a recent webinar hosted by A4M:
Challenges in launching a clinic in Functional Medicine
The impact of a clear vision and message on the patient experience
Challenges and benefits of practicing medicine in today’s world
Revenue-generating services that allow provider’s to best serve patients
The Food as Medicine approach to Functional Medicine
Tools and resources to maximize your potential
“It’s revolutionized the care I’m providing. It has allowed me to scale my business in a way that didn’t require more people, but more and better outcomes and it’s freed up time.”
Watch the full recording below:
Let’s face it, virtual medicine was available prior to COVID but it wasn’t widely acceptable from the patient perspective. They just didn’t understand it. when COVID happened, they wanted to be virtual and now they love having it as an option.
It leaves us in the space now to dig into our creativity and think about how do we want to develop our practice. “Practicing” doesn’t have to be necessarily brick and mortar; it doesn’t have to always be all virtual; it could be a combination of things.
For our practice, we stumbled upon BodySite a couple years ago at an A4M conference. We realized how many changes have been made to technology that allows for much more robust activity and speed. So our practice started digging back into BodySite and I am absolutely in love with it. This is the system that I use for my lead flow, for my patients that have already booked an appointment. So once they book an appointment, they automatically go into BodySite so by the time they see me to start their program, they’re familiar with the platform and so it’s a really smooth transition to get them into their main content for their health and wellness journey.
It’s really been a blessing to see all of our content come to life. To those of you who have files and files and files of what we call “wellness wisdom” such as PDF documents, videos, and classes that we had recorded. BodySite can be used as a warehouse for you to create or place your content in so that now so that your content is repurposed again; it comes to life. Your content can be used in such a way that it touches them incrementally throughout their time of change. So rather than sending too much content all at once or adding another page in their binder, you can send your support to them, digitally, in bite sized pieces. BodySite puts care and lifestyle guidance right in the palm of their hands through an app as well as a computer so that patients automatically receive their guidance each day via email and inside their web portal. And, it’s privately labeled for your practice so it’s straight from you personally.
It’s revolutionized the care I’m providing. It has allowed me to scale my business in a way that didn’t require more people, but more and better outcomes and it’s freed up time.